Module 5 — Windows: Pricing, Bundles, and Expectations (Lesson)

What you’re doing today

You’re learning how to price and sell windows like a premium service — without overpromising.

Why this matters

People who pay for windows expect:

• clean edges
• no mess
• correct expectations

If you undercharge, you rush. If you rush, you get callbacks.

What we sell

We sell a result and an experience.

Clean windows are a premium service when done right. Dress like it. Protect the home (booties/gloves). Communicate clearly. Deliver a consistent finish. The customer isn’t paying for soap — they’re paying for certainty.

Simple bundle options

• House wash + windows
• Roof wash + windows (when it fits)
• Windows + screens/tracks (priced as add-ons)

Decision points

• If hard water staining is present:

  • don’t promise removal without separate restoration scope.

• If oxidation risk is present:

  • set expectations.

What good looks like

• Customer knows what’s included.
• You documented exceptions.

How to prove it (Proof Pack)

• before/after of representative windows
• close-ups of exceptions

Do this next (assignment)

• Write your minimum window price floor (so you don’t become the “cheap guy”).
• Write 2 expectation lines for hard-water and oxidation exceptions.

References

• Proof Pack SOP: 04_sops/proof-pack/proof-pack-sop-v1.md
• Final Walk checklist: 04_sops/universal/final-walk-checklist-v1.md

Printables

• Operator Checklist Pack (truck copy): 03_curriculum/printables/operator-checklist-pack-v1.md

Field Guide & Interactive Calculator (tbsoftwash.com)

🪟 Pro Window Cleaning, Hard-Water Removal & 0-TDS WFP Guides:

• Beginner's Guide to Traditional Window Cleaning Tools →
• Commercial Storefront, Awning & 0-TDS Window Washing in Tampa Bay →
• How We Remove Hard Water Stains from Glass →
• Best Water-Fed Pole Hose Guide →

Gear Box (Amazon)

Traditional & Water-Fed Pole (0-TDS) Window Cleaning Kit

• Gardiner Water-Fed Pole — lightweight rigid carbon pole for 2–4 story pure-water glass and frame scrubbing.
• Ettore All-Purpose Squeegee (12-Inch) + Ettore Mighty Window Washer (10-Inch).
• Ettore 43012 Extension Pole + Ettore 59090 Wrap-Around Flow Brush.
• Arkwright Surgical Huck Towels — zero-lint detailing for edges, sills, and frames.
• Dawn Ultra Dish Soap — clean squeegee glide without heavy residue.
• Bar Keepers Friend Powdered Cleanser + Oxalic Acid 99% Powder — mineral and sprinkler hard-water spot restoration on tempered glass.

Disclosure: As an Amazon Associate, we earn from qualifying purchases.