Module 5 — Windows: Pricing, Bundles, and Expectations (Lesson)

What you’re doing today

You’re learning how to price and sell windows like a premium service — without overpromising.

Why this matters

People who pay for windows expect:

• clean edges
• no mess
• correct expectations

If you undercharge, you rush. If you rush, you get callbacks.

What we sell

We sell a result and an experience.

Clean windows are a premium service when done right. Dress like it. Protect the home (booties/gloves). Communicate clearly. Deliver a consistent finish. The customer isn’t paying for soap — they’re paying for certainty.

Simple bundle options

• House wash + windows
• Roof wash + windows (when it fits)
• Windows + screens/tracks (priced as add-ons)

Decision points

• If hard water staining is present:

  • don’t promise removal without separate restoration scope.

• If oxidation risk is present:

  • set expectations.

What good looks like

• Customer knows what’s included.
• You documented exceptions.

How to prove it (Proof Pack)

• before/after of representative windows
• close-ups of exceptions

Do this next (assignment)

• Write your minimum window price floor (so you don’t become the “cheap guy”).
• Write 2 expectation lines for hard-water and oxidation exceptions.

References

• Proof Pack SOP:
• Final Walk checklist:

Printables

• Operator Checklist Pack (truck copy):

Gear Box (Amazon)

(Insert the relevant Gear Box module for this lesson here.)

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