Core • Module 9 — Sales, estimating, and customer experience
Module 9 — Sales: Proof Pack → Review Loop (Lesson)
Module 9 — Sales: Proof Pack → Review Loop (Lesson)
Why this matters
Proof closes the sale.
Reviews keep you from racing to the bottom.
The loop
- Before/after proof is captured
- Proof Pack is delivered at completion
- Review ask goes out 24–72 hours later
- Review response is warm + specific
SOPs
- Proof Pack: 04_sops/proof-pack/proof-pack-sop-v1.md
- Review request/response: 05_sales_marketing/review-request-and-response-sop.md
The rule
If it isn’t documented, it didn’t happen.
Do this next (assignment)
- Run this lesson on a real job or a mock walkaround.
- Capture a Proof Pack for the scenario.
- Do the Final Walk.
References (SOPs + checklists)
- Proof Pack SOP: 04_sops/proof-pack/proof-pack-sop-v1.md
- Final Walk checklist: 04_sops/universal/final-walk-checklist-v1.md
Printables
- Operator Checklist Pack (truck copy): 03_curriculum/printables/operator-checklist-pack-v1.md
Gear Box (Amazon)
Gear Box links (Amazon): Coming soon.
Disclosure: As an Amazon Associate, we earn from qualifying purchases.