Week 1 — Gutters: Workflow + QA (Lesson)

What you’re doing today

You’re running a repeatable gutter cleaning workflow with a clean jobsite and a clean closeout.

Why this matters

Gutters are easy to sell — and easy to screw up.

Most failures are:

• ladder mistakes
• mess on the ground
• missed downspouts

Tools & materials (minimum viable)

• Ladder + stabilizer
• Gloves
• Containment (bags/tarp/bucket)
• Hose (verify downspouts)
• Phone camera (Proof Pack)

Quick Start (the 60-second version)

1. Walk + map downspouts
2. Stage containment
3. Clear gutters
4. Verify downspouts
5. Cleanup
6. Proof Pack

Step-by-step workflow (foreman sequence)

1. Walk the home → identify downspouts + overflow zones
2. Pre-wet landscaping → stage containment
3. Clean gutters → debris into containment (don’t throw it)
4. Flush + verify downspouts
5. Cleanup (no mess)
6. Proof Pack before/after

Pricing reality check

Undercharging isn’t hustle — it’s a liability plan.

This work costs your body when you do it wrong, and ladders don’t care what the customer paid. Price so you can work safely, show up professionally, and still be here next year.

Decision points

• If a downspout won’t verify:

  • document it and message it.

• If the customer asks about gutter stains:

  • explain the difference between cleaning vs brightening (separate service)
  • show an example so expectations are clear

• If you can’t work safely:
  • reschedule or adjust access. Don’t gamble your health.

Common mistakes + fixes

• Mess in beds/patios
  • Fix: containment system.
• Missed downspout restriction
  • Fix: treat outlets as a checklist item.
• Ladder marks/damage
  • Fix: stabilizer + careful placement.

What good looks like

• No debris left behind
• Verified downspouts (or documented)
• Proof Pack delivered

How to prove it (Proof Pack)

• before: overflow stains + heavy debris + downspout outlets
• after: clean gutter runs + downspout discharge verification

QA checklist

Use: (QA section)

Do this next (assignment)

• Run this workflow on a mock house and write your own 6-step checklist.
• Capture a Proof Pack set (even if it’s a practice run).

References (SOPs + checklists)

• Gutter SOP:
• Proof Pack SOP:
• Final Walk checklist:

Printables

• Operator Checklist Pack (truck copy):

Gear Box (Amazon)

(Insert the relevant Gear Box module for this lesson here.)

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