Module 1 — Getting Started: Standards + Non‑Negotiables (Lesson)

The Tampa Bay Soft Wash standard

We are not the cheapest.

We are the cleanest process.

And here’s the part most beginners miss: this trade is easy to overcomplicate on Day 1.

Start simple. Build momentum. Protect your body.

Undercharging isn’t hustle — it’s a liability plan. Ladders don’t care what the customer paid. Price so you can work safely, show up professionally, and still be here next year.

That means we win with:

• safe methods
• protection
• documentation
• communication

Non‑negotiables (the Tampa Bay Soft Wash standard)

• No high pressure roofs. Ever. Roofs are soft wash only.
• Pressure is for flatwork (concrete/pavers/flatwork). Soft wash is for everything else.
• House wash rule: apply bottom-up, rinse top-down.
• Ladder stabilizers are non-negotiable when applicable. If a stabilizer can’t be used due to circumstances, slow down and choose a safer setup.
• Stained/sealed wood front doors must be protected. Avoid direct chemical contact. When possible: open door → wrap door in plastic → close door → drape a second sheet in front.
• Plant protection is part of the job.
• Proof Pack is part of delivery.
• Final Walk is part of delivery.

What “perfect” looks like

• Customer knows what’s happening.
• Property is protected.
• Before/after is documented.
• Jobsite is clean.
• Closeout happens same day.

References

• Proof Pack:
• Final Walk:

Do this next (assignment)

• Run this lesson on a real job or a mock walkaround.
• Capture a Proof Pack for the scenario.
• Do the Final Walk.

References (SOPs + checklists)

• Proof Pack SOP:
• Final Walk checklist:

Printables

• Operator Checklist Pack (truck copy):

Gear Box (Amazon)

(Insert the relevant Gear Box module for this lesson here.)

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